Sam picks up the March-through-June rush, asks the right questions for the service type, books the estimate, and texts you the lead. Bilingual, because most of your callers are.
No card to start · cancel anytime · EN/ES out of the box
Landscaping is a seasonal-volume nightmare for a small office. Mid-March the phone rings 40 times a day for spring cleanup. By July it's back to 8 calls a day. You can't hire a dispatcher for the spring spike, and you can't hire a part-timer for 12 weeks because there isn't one available. The result: the spring backlog grows, callbacks slip to the next morning, and the customers who actually wanted a $4k design consultation booked the other guy by Tuesday afternoon.
On top of the seasonal volume, the landscaping customer base is heavily bilingual — Sunbelt and California metros especially. The Spanish-speaking homeowner who calls about lawn service or hardscape work gets one shot before they call the next listing. Most landscaping shops don't have a bilingual office and don't want to pay $300+/mo for a human service that can barely qualify a lawn call let alone a $20k hardscape project.
Sam picks up every spring call, even when 6 phones are ringing at once. Asks what kind of service (mowing, cleanup, design, tree work, irrigation) and how big the property is.
For routine services (mowing, cleanup, simple installs), Sam books from your calendar. For larger projects (design, hardscape, large tree removal), Sam books an estimate appointment.
You get the SMS with the service type, the property size or address, and the booked time. Bilingual flag set if the caller spoke Spanish.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
Landscaping is one of the highest bilingual-demand trades, full stop. In California, Texas, Florida, and Arizona, 40-60% of homeowner inbound calls are in Spanish. Most landscaping shops lose these calls outright. Sam answers in Spanish on the first turn, books the job in Spanish, and texts you the details in English so you can dispatch normally.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Pro tier handles 3 concurrent calls, Crew handles 8. For most landscaping shops that's enough — peak spring weeks rarely exceed 8 simultaneous inbound calls. If you regularly drop calls because of higher concurrency needs, talk to us about a custom tier.
Yes. Sam asks the service type as the first qualifying question and branches the conversation accordingly. Mowing gets the recurring-vs-one-time question and the property-size question. Tree work gets the safety questions (size, proximity to structures). Hardscape and design get the budget question.
In MVP, Sam books from your calendar based on time-of-day availability — route optimization is on your end. v1.1 adds Jobber and Housecall Pro integration for route-aware booking; in the meantime, you can use the SMS-summary + transcript to slot the job into the right route manually.
Same flat tiers year-round — but if your spring volume regularly spikes you above the included minutes, the $0.15/min overage applies. Most landscaping shops on the Pro tier ($129/mo, 800 minutes) handle spring fine and use 300-400 minutes in slower months.
14 days. No card. A working test call in 10 minutes.