AI receptionist FAQ: the questions buyers actually ask

Ringbook costs $49/mo (Starter), $129/mo (Pro), or $249/mo (Crew). Starter includes 250 minutes and one concurrent call, Pro includes 800 minutes and three concurrent calls, and Crew includes 2,000 minutes and eight concurrent calls. Every plan starts with a 14-day free trial and no credit card, and minutes beyond your plan are billed at $0.15 per minute.

Yes. Every Ringbook plan starts with a 14-day free trial, and no credit card is required to start. You can hear the receptionist answer a call before you decide.

Each plan includes a monthly pool of minutes — 250 on Starter, 800 on Pro, and 2,000 on Crew. Minutes beyond that pool are billed at $0.15 per minute. There are no surprise per-call fees inside your plan.

Yes. Ringbook works as a standalone service or as a Houseler "Front Desk" add-on for $59/mo on top of your Houseler plan. If you do not use Houseler, the standalone plans work the same way.

Many AI receptionists do. Ringbook does not — it answers the call, asks the questions your trade needs, captures the caller's details, and texts them to you within seconds of hang-up, so you book the work yourself in whatever calendar you already use.

Yes. Ringbook answers every call 24/7, including nights, weekends, and holidays, so calls that used to go to voicemail get answered live.

Ringbook texts you a plain-language summary of every call within seconds of hang-up — who called, what they needed, and the job details it captured — so you always know what happened without listening to a recording.

Ringbook is set up with your business details so it can handle common questions. When something falls outside what it knows, it takes a message and texts you the details, and it can flag an urgent call so you know to call back quickly. The caller is never left at a dead end.

Voicemail and missed-call text-back only react after the call is already missed. Ringbook answers the call live in English or Spanish, holds a real conversation, and takes the job details, so the caller talks to someone instead of a beep.

Ringbook does. It answers in English, listens to the caller’s first sentence, and switches to Spanish automatically if the caller speaks Spanish — with no "press 2 for Spanish" menu. It handles the whole call in Spanish and still texts you the summary in English.

Yes. Bilingual English/Spanish answering with automatic language detection is included on every Ringbook plan, at the same flat price as English-only calls.

Ringbook is built specifically for bilingual English and Spanish answering, which covers the large share of field-service callers who prefer Spanish. It is focused on doing English and Spanish well for the trades rather than being a general many-language translator.

Yes. Ringbook uses vertical-tuned prompts for field-service trades, so for HVAC it asks the right intake questions — system type, no-heat or no-cool urgency, and the service address — then texts you the job details or flags an emergency for you.

Yes. For plumbing calls Ringbook captures the urgency (a burst pipe versus a routine quote), the problem, and the address, then texts you the job details, so emergency calls do not slip away after hours.

Ringbook is tuned for field-service trades including HVAC, plumbing, electrical, mobile auto detailing, and pressure washing, and it works for most small service businesses that book jobs over the phone.

Yes. Ringbook is built for solo operators and small teams who cannot answer every call while on a job. Starter handles one call at a time, while Pro and Crew handle three and eight concurrent calls for busier multi-line teams.

Yes. You forward your existing business number to Ringbook, so callers keep dialing the same number and you keep your number.

Setup is quick: you tell Ringbook about your business and services, forward your number, and it starts answering. You can hear it on a demo call before you go live.

Yes. Concurrent calls scale by plan — one at a time on Starter, three on Pro, and eight on Crew — so multiple callers can be answered at once without a busy signal.

An AI receptionist is software that answers your business phone with a natural-sounding voice, holds a real conversation with the caller, answers common questions, and passes you the details. Some also book appointments; Ringbook does not. Ringbook is an AI voice receptionist built for field-service businesses that answers, qualifies, and texts you the job details.