Sam asks the breed, the coat, the temperament, and where you are going. Checks your radius. Texts you the details while your hands are full of a wet retriever.
No card to start · cancel anytime · EN/ES out of the box
A mobile groomer works inside a van with the clippers running and a dog that does not want to be there. You physically cannot take a booking call mid-groom — and the call that comes in is a new client who wants to know if you do their breed, when you can come, and what it costs. Miss it and they book the next mobile groomer, because grooming is a recurring six-to-eight-week relationship and whoever locks in the first appointment usually keeps the client for years.
The intake detail matters more than people think: breed and coat type drive the time and the price, temperament drives whether you need extra time or a muzzle, and the address drives your route. A human answering service collects none of that — they take a name and a number, and you spend your evening calling back to ask the questions Sam would have asked live. On top of it, a large share of pet-owning households are Spanish-speaking, and almost no grooming answering service handles that call.
Sam picks up while you are grooming, asks the breed (or rough size and coat), the temperament, and whether it is a one-time groom or a recurring schedule.
Sam checks the address against your route radius, quotes from your breed-and-coat price list, and notes whether the caller wants a one-off or a standing cadence.
You get an SMS with the breed, the service, the address, and when the caller wants you out. Spanish-speaking callers are flagged so you can plan the visit.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
Pet ownership cuts across every demographic, and in Sunbelt and California metros a meaningful share of mobile-grooming inquiries come from Spanish-speaking households. A bilingual line means you get the recurring client instead of losing them to a callback that comes too late. Sam handles breed, coat, temperament, and timing in Spanish, then texts you the details in English.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Yes. You set a price list keyed to breed or size and coat type (for example, a doodle full groom versus a short-haired terrier bath), and Sam quotes from it. For dogs that need a look first — heavy matting, special handling — Sam tells the caller the final price depends on condition and notes it in the text.
No. Sam does not touch your calendar, so it cannot set a series or hold a standing slot. What it does is capture that the client wants a standing cadence — every 6 weeks, monthly — and put that in the text alongside the breed and the address, so you set the series yourself when you call back. Recurring clients are the whole business, so the point is that the request reaches you the same day instead of sitting in voicemail.
Sam asks the temperament and health questions during intake and puts the answers in the SMS, so you know before you arrive whether you need extra time, a muzzle, or to decline. You can set a rule to route those calls straight to your phone instead of taking them as an ordinary lead.
It is built for the solo van. Starter at $49/mo covers most one-groomer operations. Because grooming clients are recurring, every first appointment you book instead of miss is worth far more than one groom — it is the start of a multi-year client.
14 days. No card. A working test call in 10 minutes.