Sam asks scope, budget signal, and timeline. Books the site walk only when the lead is real. Texts you the details so you can read it at lunch instead of returning ten calls at 7 PM.
No card to start · cancel anytime · EN/ES out of the box
Contractors lose hours every week to calls that should never have become a site walk. Someone wants a $5k bathroom and you spend three hours quoting it. Someone wants the kitchen done "before Thanksgiving" but it's September and the cabinets they're asking about have a 14-week lead time. Someone just wants a "rough estimate" because they're going to their cousin anyway. None of these calls can be filtered by the contractor on the phone in 90 seconds, and yet that's exactly the filter every call needs.
A human answering service won't do this filtering — they're trained to take messages, not qualify leads. A traditional sales-development rep at $4-6k/mo will do it but the ROI math doesn't work for a 2-5 person GC shop. The result: contractors either pick up everything (and lose hours) or pick up nothing (and lose the legitimate $150k whole-home remodel that called Tuesday at 2 PM).
Sam picks up every call and runs the qualifying script you set up — project type, budget range, timeline, decision-maker on the call?
For real leads (budget aligned, timeline workable, decision-maker present or available), Sam books the site walk from your calendar.
For leads that need a callback before booking (e.g. complex project, requires partner sign-off), Sam captures the scope and texts you so you can call back informed instead of cold.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
GC calls are mostly homeowner-side and mostly English-speaking, but the field side (subs, day-laborers, materials suppliers) is heavily Spanish-speaking. Sam matters less on the homeowner intake for GCs and more on the after-hours sub or material-callback line — many GCs forward a Spanish-only line for that side of the business.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Sam will book it if your rules allow — but Sam can also ask the timeline question and flag a "tight timeline" warning in the SMS so you can call back and reset expectations before driving to the site walk. You set the rules; Sam follows them.
Sam can route those differently — for example, "if caller says they're a sub or supplier, take the message and text the project manager directly without booking anything." Useful for after-hours when you don't want callbacks landing in your homeowner-lead flow.
Sam asks for a range, not a precise number. Most homeowners will answer "under $50k / $50-150k / $150-500k / $500k+" even when they won't commit to a number. The ranges are configurable — set whatever bands match your shop's deal sizes.
No. Sam handles the inbound qualifying so your office manager can focus on project coordination, change orders, and active jobs. If you have a 4+ project pipeline running, you still need a human to manage it; Sam just stops them from being the front desk too.
14 days. No card. A working test call in 10 minutes.