Sam asks what needs to go, roughly how much, and where. Checks access and stairs. Gives a volume-based range from your pricing and books the pickup. You read it while you are still loading the last job.
No card to start · cancel anytime · EN/ES out of the box
Junk hauling is a same-day, "can you come today" business, and the customer who calls wants an answer now. You are in the back of the truck wrestling a couch when the phone rings, and the caller wants to know if you can take a garage full of stuff this afternoon and what it costs. Miss the call and they book the next hauler — junk removal has almost no callback patience, because the customer wants the pile gone today, not a returned voicemail tonight.
The estimate runs on three things the caller has to describe: what the items are, roughly how much (a few items, a truckload, a whole estate cleanout), and the access — curbside, inside, upstairs, behind a gate. A human answering service takes "junk pickup, call back" and skips all of it, so you arrive blind and either underquoted or unable to fit the load. Bilingual coverage is thin, and a large share of cleanout, move-out, and post-construction-debris calls come from Spanish-speaking households and crews.
Sam picks up while you are loading, asks what needs to go, roughly how much, and whether it is curbside, inside, or up stairs.
Sam gives a volume-based range from your pricing (eighth-truck, quarter, half, full) and books the pickup — same-day if you have a slot and the caller wants it.
You get an SMS with the items, the rough volume, the access notes, and the booked time. Spanish-speaking callers are flagged so you can staff the crew right.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
Junk hauling and cleanouts draw heavily on Spanish-speaking households, property managers, and construction crews clearing debris. In Sunbelt metros a large share of inbound is in Spanish, and a same-day caller will not wait for a callback. Sam takes the haul in Spanish — items, volume, access, booking — and texts you the details in English.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Sam quotes a volume-based range from your pricing — by how much of the truck the load fills (eighth, quarter, half, full) plus any special-item fees. The final price is confirmed onsite once the crew sees the pile, which is how most junk pricing works anyway, so the caller gets a real range without you being pinned to a number sight-unseen.
Yes. Sam reads your calendar and books a same-day slot if you have one open and the caller wants it. If you are full for the day, Sam books the soonest available and texts you the job so you can squeeze it in if a slot frees up.
Sam asks about heavy single items (pianos, hot tubs, safes) and special-disposal items (paint, tires, electronics, mattresses) during intake and flags them in the SMS, so you bring the right crew size and account for disposal fees instead of finding out on arrival.
It is built for the single truck. Starter at $49/mo covers most solo haulers. Same-day callers are exactly the ones you can't answer with your arms full of someone else's old furniture, and one recovered truckload haul pays for the month.
14 days. No card. A working test call in 10 minutes.