Sam answers every call around the clock, asks residential, automotive, or commercial, gets the location and the lock type, and dispatches the job. The lockout that would have gone to voicemail becomes a booked call.
No card to start · cancel anytime · EN/ES out of the box
Locksmithing is an emergency business that runs on whoever picks up first. Someone locked out of their car in a grocery-store parking lot at 11 PM, a homeowner shut out in the cold, a shop owner who can't open in the morning — they call, and if it rings out they call the next locksmith in the results within seconds. There is no callback market for a lockout. The call you miss at 2 AM is simply gone, and it was often the highest-margin call of the night.
The detail decides the dispatch: residential, automotive, or commercial; the exact location; whether the customer is locked out, needs a rekey, or has a broken lock; for cars, the year, make, and whether they have the key. A human answering service that does cover overnight charges a premium and still mostly takes a message. Bilingual lockout coverage is genuinely scarce, and a stranded Spanish-speaking caller will hang up on an English voicemail and dial the next number.
Sam answers 24/7, asks residential, automotive, or commercial, and triages whether it is an active lockout (dispatch now) or scheduled work (rekey, install, upgrade).
For lockouts, Sam captures the exact location and the details — for a car, year/make/model and whether a key exists — and dispatches to your on-call phone with the address already in your texts.
For scheduled work, Sam books the appointment. Either way you get an SMS with the job type, the location, and the lock details. Spanish-speaking callers are flagged.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
Lockouts do not pick a language, and a stressed, stranded caller defaults to their native one. In most metros a meaningful share of overnight lockout calls are in Spanish, and the bilingual line is the difference between dispatching the job and hearing the phone ring out to a competitor. Sam triages and captures the lockout in Spanish, then texts you the location in English.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Yes — Sam answers 24/7. Set your after-hours rules and Sam follows them: lockouts route straight to your on-call phone with the location already texted to you, while non-urgent rekeys and installs get booked for the next working day. No premium overnight staffing, no missed 2 AM call.
Sam asks the authorization question as part of intake and notes the answer, and you can set a rule requiring ID verification on arrival. Sam doesn't make the legal call — it captures the confirmation and surfaces it so your tech handles verification onsite per your policy.
Sam quotes from your service catalog — a trip fee plus common jobs like an automotive lockout, a residential rekey, or a lock install. For anything that needs a look (high-security locks, commercial systems), Sam books the visit instead of guessing a price.
It is built for it. Starter at $49/mo covers most solo locksmiths. The math is simple: a single recovered after-hours lockout usually pays for the month, and lockouts are exactly the calls you can't answer while you are already on a job.
14 days. No card. A working test call in 10 minutes.