Sam answers every call, runs the intake questions you set, screens for conflicts and case type, books the consultation, and texts you the new matter — in English or Spanish.
No card to start · cancel anytime · EN/ES out of the box
A missed call to a law firm is often a client who calls the next firm on the page. The caller who just got into an accident, received a notice, or had a family emergency is not in a patient frame of mind — they want to talk to someone now, and a voicemail tells them this firm is too busy for them. Solo and small firms feel this hardest: the attorney is in a deposition or a meeting, the front desk is at lunch, and the intake call that would have become a retained matter rings out.
A traditional legal answering service takes a message and leaves the intake to you, which means the case-type screening, the conflict check, and the basic facts all wait until you call back — by which point a fast-moving client has signed with someone else. Bilingual intake is a real gap, too: a large share of personal-injury, immigration, and family-law inquiries come from Spanish-speaking callers who will not leave an English voicemail.
Sam answers every call, identifies the matter type, and runs the intake script you set up — the basic facts, how the caller found you, and a first-pass conflict screen.
For a qualifying matter, Sam books the consultation from your calendar. For calls that need attorney review first, Sam captures the intake and texts you the details so you can decide before calling back.
You get an SMS per call with the matter type, the intake summary, and the booked consultation. Spanish-speaking callers are flagged so the follow-up matches.
The qualifying script is built around your trade. Sam asks what matters for an accurate booking and a clean dispatch — not generic intake questions.
Spanish-speaking demand is heavy in personal injury, immigration, family, and criminal defense. A caller who needs a lawyer and speaks Spanish will not leave an English-language voicemail — they call until someone answers in their language. Sam runs the intake in Spanish, books the consultation, and texts you the matter in English.
— Hola, ¿en qué le puedo ayudar?
— Sí, necesito una cita para mi camioneta, una Ford Explorer 2019.
— Perfecto. ¿Lavado completo, interior y exterior? Tengo el martes a las 10 de la mañana disponible.
Starter at $49/mo for solo operators. Pro at $129/mo for shops with steady call volume. Crew at $249/mo for multi-tech crews. 14-day trial on every tier — cancel anytime from Settings.
Yes. You define the intake questions per matter type during onboarding — the facts you need, the conflict-screen questions, and the deadlines to flag. Sam runs that script on every call and puts the answers in the SMS, so a new matter arrives screened instead of as a name and a number.
No — and that is by design. Sam captures the intake, screens for case type and conflicts, and books the consultation. It does not answer legal questions or offer advice. Anything that needs an attorney is booked or routed to you, which keeps the firm clear of unauthorized-practice concerns.
Sam answers 24/7. The personal-injury and criminal calls that come in nights and weekends are often the highest-value matters, and they are exactly the ones a 9-to-5 front desk misses. Set your after-hours rules and Sam books or captures every one.
Yes. Starter at $49/mo suits a solo practitioner; firms with higher call volume fit Pro or Crew. The intake-call capture is the same value at any size — the matter gets screened and booked instead of lost to a competitor who answered first.
14 days. No card. A working test call in 10 minutes.